Frequently Asked Questions

What pickleball products do you sell?

We stock a wide range of pickleball gear, including paddles, balls, nets, bags, clothing, accessories, and training equipment for players of all skill levels. Whether you’re picking up a paddle for the first time or preparing for tournament play, we’ve got you covered.

Where do you source your products from?

We work with a range of trusted suppliers from around the world and carefully build relationships with partners who share our focus on quality, reliability, and value. We’re always on the lookout for great products and even better deals so we can keep bringing quality pickleball gear to our customers at fair prices.

We may love pickleball, but we still love a bargain too.

How can you offer products at such good prices?

We believe pickleball should be for everyone — not just people willing to spend a small fortune on branded gear.

A lot of sports equipment comes with premium price tags simply because of the logo printed on it. While big brands absolutely have their place, we also know there are fantastic quality products available without the eye-watering prices.

Our goal is simple: make pickleball as accessible as possible, regardless of budget.

If you’ve got a paddle, a ball, and somewhere to play, you’re already winning. Whether you’re playing to official tournament rules or just rallying with friends for a laugh, the important thing is getting active, having fun, and maybe becoming just a tiny bit obsessed with pickleball along the way.

Are your products suitable for beginners?

Absolutely! We stock equipment for beginners, intermediate players, and seasoned pickleball addicts (we mean enthusiasts). If you’re not sure where to start, feel free to get in touch and we’ll happily point you in the right direction.

How long does shipping take and who do you use?

We ship using Evri and Royal Mail depending on the order and delivery option selected.

  • Standard Delivery: 3–5 working days
  • Express Delivery: 1–2 working days (additional cost)

Orders over £50 qualify for free standard shipping — because everyone loves free shipping almost as much as pickleball.

Do you ship internationally?

At the moment, we only ship within the UK. However, if you’re visiting from abroad and have spotted something you love, please get in touch. We don’t have international shipping fully set up just yet, but we’re more than happy to look at one-off arrangements while we find our feet (and keep our eye on the ball).

What is your return policy?

You can find full details on our Returns Policy page, located in the menu at the bottom of the website.

How can I track my order?

Once your order has been dispatched, you’ll receive a confirmation email with tracking details so you can follow your parcel all the way to your door.

Do you offer discounts or promotions?

Yes! We regularly run special offers, seasonal sales, and promotions throughout the year. The best way to stay up to date is by subscribing to our newsletter or following us on social media.

How can I contact customer support?

You can contact us through our Contact Us page, by email, or via the WhatsApp chat button in the bottom-right corner of your screen. Whether you need help with an order, product advice, or just want to talk pickleball, we’re here to help.